SQA research calls for action on pay and workload

The Scottish Qualifications Authority (SQA) has published research into the experiences of National Qualifications markers, identifying high professional commitment alongside key challenges over pay and workload.

The study, carried out between February and April 2025, surveyed 768 recent markers and 557 non-markers to explore recruitment and retention issues.

Each year the SQA appoints practising teachers and lecturers to mark National Qualifications. Almost all markers surveyed (96%) said the work improved their understanding of national standards, with 89% reporting benefits for their learners and 73% for their departments. Three-quarters (75%) said they received adequate support from SQA, and 79% reported enjoying the role despite its demands.

Many respondents valued the networking and professional learning opportunities that marking provides. The research found these experiences contribute to improved teaching practice and have wider benefits for learners and schools.

The research identified remuneration as the most pressing concern, with 66% of current markers citing inadequate pay as a key drawback. Recent teacher pay increases mean that marking income is now subject to higher tax rates, reducing net earnings for many.

Workload pressures were the second most significant issue (57%), followed by the impact of tax changes (55%). Respondents reported difficulty balancing marking demands with school responsibilities and other professional commitments.

Further concerns were raised about marker meetings, training, and support for new markers. In subjects with higher withdrawal rates, respondents cited inconsistency in standards and communication.

In response, SQA has announced an action plan to address the findings. Measures include enhanced support and training for first-time markers, expanded feedback mechanisms, and a review of training provision. The organisation also plans clearer communications about marking processes, improved feedback for markers, and new resources to help school leaders support participation.

SQA said it would promote the professional development benefits of marking, while exploring ways to recognise markers’ contributions within existing budgets.

Scotland’s chief examining officer, Donna Stewart, said: “This research demonstrates the professionalism and dedication of our marking community. Our markers are committed professionals who understand the vital importance of their role in maintaining standards and ensuring fairness for Scotland’s learners. Whilst we celebrate these positive findings, we are equally committed to addressing the challenges they have highlighted.

“Despite the challenges identified, the findings show that marking provides valuable professional development opportunities that ultimately benefit teaching practice and student outcomes across the country.”

She added: “SQA – and in turn Qualifications Scotland – recognises that addressing these challenges requires collaboration with education partners nationwide. We are committed to working constructively with all stakeholders to ensure that Scotland’s marking system remains robust, fair, and attractive to the dedicated professionals who deliver it.”